FAQs

• Is the Metro handicapped accessible?

  There are lifts and ramps as well as spaces for wheelchairs in each compartment of the train. In addition, the trains have tactical guide paths and Braille for the blind.

• Will there be any shops in the Metro Stations?

  Dubai Metro stations will have several retail outlets, including a convenience store in each station.

• What if I have to use the washroom while using the Metro?

  Each station has  public washroom and toilet facilities.

• Can I get internet access on the Metro?

  All metro stations and trains will have wi-fi internet access.

• What is Metro Park and Ride?

  Metro commuters can park their cars at designated Metro stations for free. Park and Ride is offered at Rashidiya Station, and Nakheel Harbour and Tower Station on the Red Line (3000 car parks each), and Etisalat Station on the Green Line (6000 car parks).

  There will be a charge of AED 10 per hour or AED 50 per day for anyone who parks and is NOT using the metro.

• Is it ok to bring my bicyle on the Metro?

  Bicyles will not be allowed inside metro trains or stations.  Many stops will have places to park and lock your bicyles outside the station..

• Can I bring my pet along on the Metro?

  Only registered seeing eye dogs guiding the blind will be allowed on Metro trains.

• How fast do the Metro trains run?

  The Dubai Metro will run at an average of about 40-50 km/hr, but can reach speeds as high as 90 km/hr.

• Who is at the helm of the Metro trains?

  The Dubai metro trains are driverless and operate via a fully automated network. Trained wardens will be present on all trains to assist in case of emergencies. The  state of the art trains have been manufactured by a Japanese company, Kindi Sharyo. 

• How long did it take to build the Metro?

  Construction began on the Metro four years ago.  It will continue for several years as there are other line extensions still in planning phases.

• How did the Metro stops get their names?

  The RTA sold naming rights to Dubai Metro stations to help offset the cost of building the system. Hence some stops have been branded by the companies that purchased rights. ie) The First Gulf Bank Station on Sheikh Zayed Road.

• What is My City, My Metro?

  My City, My Metro is the RTA’s marketing campaign for the launch of the Dubai Metro.