FAQ

How safe is the Metro?

Stations and trains will be patrolled 24/7 by Metro Security personnel as well as dedicated Dubai Police

Posted by Rita on September 10, 2009 in FAQs

What are the Metro's peak service hours?

On weekdays the peak hours are: 6.30-8.30am, 12.30-2pm and 5.30-9pm

Posted by Rita on September 10, 2009 in FAQs

How many people are expected to ride the Metro every day?

It is estimated that 74,000 passengers will use the Metro daily.

Posted by Rita on September 10, 2009 in FAQs

How many passengers can ride in each train?

Each five-car train can carry up to 897 passengers.

Posted by Rita on September 10, 2009 in FAQs

What happens if I have a health emergency on the Metro?

Each station has trained staff ready to respond to any situation that requires first aid.

Posted by Rita on September 10, 2009 in FAQs

Is the Metro handicapped accessible?

There are lifts and ramps as well as spaces for wheelchairs in each compartment of the train. In addition

Posted by Rita on September 10, 2009 in FAQs

Where can I pray while using the Metro?

Due to the size restrictions of trains and stations, there are no public prayer rooms available in the

Posted by Rita on September 10, 2009 in FAQs

What if I have to use the washroom while using the Metro?

Each station has  public washroom and toilet facilities.

Posted by Rita on September 10, 2009 in FAQs

Are the stations and trains airconditioned?

All of the Metro stations, trains and pedestrian walkways are fully air-conditioned.

Posted by Rita on September 10, 2009 in FAQs

Can I bring my luggage on board the train?

Due to space restrictions, it is recommended that you only bring hand baggage on the train, especially

Posted by Rita on September 10, 2009 in FAQs